About usability once again
October 31, 2011 15 Comments
Currently I’m testing Beta 3 of Liferay 6.1 release and despite many nice changes there are still couple of usability bugs.
New feature in Liferay 6.1 is that you can do almost anything with your site without using Control Panel. While it looks very nice and jazzy in my opinion it was bad thing to do as it often confuses users (especially if they know so much about CMS system as my mom does). They don’t know what is the difference between “Control Panel->Web Content->Add” web content and “Asset Publisher->Add new Basic Web Content” (as you may noticed there is inconsistency in those two labels). They just don’t know which of those two options they should use. Same goes for site settings and Edit Profile (this one opens layer even if you are in control panel already). IMHO most of those layers should be replaced by link that will redirect users to proper page in control panel. But lets forget for a moment about my feeling toward that and take a closer look at one aspect of those layers.
We have layers that do the same thing as Control Panel. After every change you will see Sucess message that will look like this:
Your request completed successfully. The page will be refreshed when you close this dialog. Alternatively you can hide this dialog.
As you may see “hide this dialog” is a nice link that will close your layer immediately. Now go to Control Panel, do the same thing. Ta daa, you will see the same message with the same link but this time it won’t do anything.
And now is the problem to solve. Should we remove that link? Should we duplicate messages for Layers and for Control Panel? Maybe we should leave it as it is and tell users that this is not a bug but a feature? Maybe we should replace layers with links to Control Panel and forget about such problems?
Well, I will leave that answer to you 🙂